LGBTQIAN+ Framework & Organizational Readiness

• Global LGBTQIAN+ travel market: USD 357B (2025), growing 7.8% annually
• 83% of LGBTQIAN+ travellers choose accredited properties
• InterPride Phuket October 2026 (confirmed) + Thailand's WorldPride bid
• International MICE buyers require LGBTQIAN+ accredited venues
• Cost of exclusion: lost revenue, reputational risk, ESG impact

Rainbow Economy briefing card — Thailand market & opportunity data

• Sexual orientation, gender identity, expression, sex characteristics — UN definitions
• Common misconceptions in Thai hospitality contexts
• Protocols for trans guests: names, room assignment, facilities
• Same-sex couples: check-in, room layout, communication
• 5 real-world case analyses in Thai service settings

SOGIESC pocket reference card (laminated) for front desk & HR

• Non-discrimination policy: covering staff and guests
• LGBTQIAN+ Champion: role, responsibilities, how to appoint and support
• Complaint handling: receiving, processing, and resolving LGBTQIAN+ issues
• Mapping policy to GRI 405-1 and 406-1 — all docs become ESG evidence

Policy Hackathon — draft your organization's policy with peer review

2 policy templates with language guidance

• Self-assess against the 8 IGLTA Accredited™ criteria
• Current state analysis: what you have, what's missing, what to fix
• Prioritization: Quick Wins before InterPride October 2026

Evidence Hunt — assess your own organization against IGLTA 8 criteria

IGLTA gap assessment tool + 30-day action plan template