2-Day Workshop

2 days. 10 modules. Ready for the IGLTA pathway.

An intensive 2-day, Sat–Sun program with 10 focused modules, from foundations and policy to hospitality operations, marketing, staff training, and an action plan for the IGLTA Accredited™ pathway.

2 days · Sat–Sun · 09:00–17:00
Limited to 30 properties / cohort · ฿45,000 per representative
฿45,000 · Price per representative
1
Day 1 · 09:00–17:00

Foundation & Policy Design

Lead trainer: TransTalents Consulting Group

  • 1Understanding LGBTQIAN+ Communities & Tourism Trends
  • 2Human Rights, Relevant Laws & Global Context
  • 3Non-discrimination Policy & Organizational Policy Design
  • 4LGBTQIAN+ Champions & a Safe Organizational Culture
  • 5Complaint Intake & Resolution
2
Day 2 · 09:00–17:00

Hospitality Operations, Marketing & Readiness

Lead trainer: Dusit Thani College

  • 6Guest Experience & MICE Reception Design
  • 7LGBTQIAN+ Community Engagement
  • 8Inclusive Communication & Marketing
  • 9Front-line Staff Training
  • 10IGLTA Accredited™ Pathway & Action Plan

Open cohorts

PhuketCohort 1 · Open
17–18 October 2026 (Sat–Sun)
Duangjitt Resort & Spa, Patong Phuket
BangkokComing soon
Dates to be announced
Venue — to be announced
PattayaComing soon
Dates to be announced
Venue — to be announced

Bangkok and Pattaya cohorts — dates and venues to be announced.

What you get

Participant Toolkit — 15 items

By the end of the 2 days, your property walks away with ready-to-use policies, documents, and tools — and a clear IGLTA Accredited™ submission path.

1
SOGIESC Pocket Reference
Laminated card
Daily use at front desk and HR
2
Rainbow Economy Briefing Card
Laminated card
Business case for executives
3
Non-discrimination Policy Templates
Word template ×2
Staff + guests
4
LGBTQIAN+ Champion Handbook
PDF
Champion role and responsibilities
5
Complaint Handling SOP
Word template
Operations and HR
6
IGLTA Gap Assessment Tool
Excel/PDF
Self-assess against IGLTA 8 criteria
7
30-Day Action Plan Template
Word template
Quick Wins before InterPride 2026
8
GRI 405/406 Mapping Sheet
PDF
Reference for annual ESG reports
9
Inclusive Guest Journey Map
PDF canvas
Redesign guest journey
10
Inclusive MICE Checklist
PDF checklist
Events and conference teams
11
Inclusive Language Playbook
PDF
Front-line team training
12
Incident Decision Tree
PDF
Responding to sensitive situations
13
Inclusive Marketing Checklist
PDF checklist
Marketing and communications
14
ESG Report Template (GRI 405/406)
Word template
Annual sustainability report
15
Training Log Template
Word template
Evidence for IGLTA criterion 8 + cascade training
Investment · 2026

One price. Everything included.

฿45,000 per representative, including the IGLTA Accredited™ accreditation fee. Walk out in 2 days with a complete evidence pack.

Price per representative
฿45,000/ representative

Includes 2-day training for 1 representative · toolkit and action plan · IGLTA Accredited™ accreditation fee · Proud Mark certificate

  • 2-day workshop for 1 representative
  • Toolkit & Action Plan documents (15 items)
  • IGLTA Accredited™ accreditation fee
  • Proud Mark Certificate of Completion
  • 2 coffee breaks + lunch on both days
  • Ready for IGLTA Accredited™ submission and GRI 405/406 ESG reporting
Open cohorts

Limited to 30 properties / cohort · ฿45,000 per representative

  • PhuketCohort 1 · Open
    17–18 October 2026 (Sat–Sun)
    Duangjitt Resort & Spa, Patong Phuket
  • BangkokComing soon
    Dates to be announced
    Venue — to be announced
  • PattayaComing soon
    Dates to be announced
    Venue — to be announced

Bangkok and Pattaya cohorts — dates and venues to be announced.

Who to send: Properties may register representatives individually at ฿45,000 each. We recommend a decision-maker or operations lead who can implement the learning. Questions? hello@proudmark.org