You leave with a board-ready DEI Action Plan, an organizational gap analysis aligned with GRI 405–406, and a clear pathway to Proud Mark certification — Certified, Excellence, or Platinum tier based on audit result.
You leave with inclusive policies and SOPs ready to implement, a staff training framework, and audit-ready documentation across all six Proud Mark dimensions.
All Cohort 1 graduates automatically become founding members of the Proud Mark Alumni Network — a structured professional community designed to sustain DEI practice beyond the program.
Peer learning, resource sharing, incident support.
Implementation progress, case studies, new tools.
Industry networking, new cohort introduction, policy updates.
Listed on misterb&b · Booking.com LGBTQIAN+ filter · corporate DEI travel programs. Active demand generator: certified properties are positioned as the verified choice for Interpride Phuket 2026 delegates and WorldPride 2030 international visitors.
Help certified properties incorporate Proud Mark data into GRI reports.
TTS defines what your property must have — structure, safety, facilities. Proud Mark verifies what TTS does not measure: the people, culture, and service capability that determine whether every guest is treated equally.
| TTS Category | Proud Mark Dimension | What Proud Mark Adds |
|---|---|---|
| Staff and Personnel | HR System + People | Inclusive recruitment, transgender-affirming HR policies, pay equity documentation |
| Guest Services | Guest Operations + Customer Experience | LGBTQIAN+ guest protocols, inclusive SOPs, frontline staff capability |
| Physical Facilities | Physical Space | Gender-neutral facilities, inclusive signage |
| Management Systems | Governance | DEI accountability structure, anti-discrimination policy, GRI 405–406 disclosure |
| Not covered in TTS | Internal Communication | Inclusive language standards, internal DEI messaging, employee voice mechanisms |
| Not covered in TTS | ESG Disclosure | GRI-aligned reporting — required by corporate buyers and institutional investors |
TTS establishes the right to operate. Proud Mark establishes the competitive advantage.