Certification Tiers

Three Tiers. One Standard.

Three levels, awarded by audit result. Tier advancement requires a minimum of six months at the preceding level.

Proud Mark Certified

Inclusive practice verified.

DEI capability verified across the majority of operational dimensions. Listed on the Proud Mark Directory; eligible to display the badge across marketing, booking platforms, and ESG reports.

Audit criteria
Proficient in 3 or more of 6 audit dimensions
Eligibility
Open to all properties completing audit
Annual cap
No cap

Proud Mark Excellence

Leading inclusive hospitality.

Near-complete DEI integration across operations and verified GRI-aligned ESG disclosure. Excellence properties receive priority placement in the Proud Mark Directory.

Audit criteria
Proficient in 5 or more of 6 dimensions + GRI disclosure verified
Eligibility
Minimum 6 months at Certified level
Annual cap
No cap

Proud Mark Platinum

Invitation Only

Worth a special journey.

Reserved for properties that achieve the highest audit standard and actively raise the industry benchmark. Not applied for — conferred by the Proud Mark Assessment Committee. Includes dedicated marketing support and international press positioning.

Audit criteria
Proficient in all 6 dimensions + verified GRI disclosure + demonstrated industry contribution + host minimum 1 train-the-trainer session
Eligibility
Invitation only · Excellence certified minimum 12 months
Annual cap
5 properties per year — nationally

No tier is for sale. Enrollment does not guarantee certification.